Privacy Policy
How we collect, use, and protect your information
This Privacy Policy explains how Neo ("we", "our", or "us") collects, uses, stores, and protects your information when you use our website and services to purchase SMTP credentials.
Information We Collect
Account Information
Name, email address, and password when you register for an account.
Billing Information
Payment details for manual crypto transactions and bank transfers, including transaction IDs and billing address when you make a purchase.
Service Usage
Data related to your plan, purchased credentials, and account activity (e.g., login dates, credential issuance).
Technical Data
IP address, browser type, device information, and access times for security and analytics purposes.
How We Use Your Information
We use the collected information to:
Sharing of Information
✓ We do not sell, rent, or trade your personal information.
We may share your data only in the following circumstances:
Payment Verification
To verify and process your manual crypto payments and bank transfers securely.
Service Providers
Trusted vendors who assist in hosting, security, and technical operations, bound by confidentiality agreements.
Legal Compliance
When required by law, regulation, or court order.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations.
Security of Your Data
We implement industry-standard security measures to protect your personal information, including encryption, access controls, and secure storage. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
Your Rights
Depending on your jurisdiction, you may have the right to:
To exercise these rights, contact us using the details below.
Cookies & Tracking
We may use cookies and similar technologies to improve your browsing experience, analyze site traffic, and personalize content. You can control cookie settings through your browser.
Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices or content of those websites.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
onetoolz01@gmail.com